Cooking Greens on Fire
Pairs well with
Cooking Greens on Fire
Description
Features
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
-
Shipping & Returns
WHEN WILL MY ORDER ARRIVE?
We dispatch most orders within 24 hours. UK parcel deliveries usually arrive within 2-3 working days, and pallet deliveries typically arrive within 2-3 working days.
DO YOU SHIP TO THE EU?
Yes — we ship to selected EU countries. Available delivery options and live shipping rates are shown at checkout once you enter your address.
HOW ARE VAT, DUTIES, AND IMPORT CHARGES HANDLED FOR EU ORDERS?
For qualifying EU orders, VAT is collected at checkout and your commercial invoice is prepared for customs clearance. Where the order is processed under the IOSS scheme, no additional VAT should be due at import. We prepare our invoices on a DDP basis, but if a courier or local customs office requests anything further, contact support@globaltic.co.uk straight away and we will help resolve it.
HOW CAN I TRACK MY ORDER?
Once an order is dispatched you will receive tracking details by email, and where supported by the courier, by text message as well.
RETURNS
If your order arrives damaged, defective, or incorrect, email support@globaltic.co.uk with your order number and a quick photo. We will arrange a replacement or refund where the claim is valid. Full details are available in our Refund Policy.
UK DELIVERY COVERAGE
We deliver to most of mainland UK, including England, Wales, and Scotland. We do not currently accept individual orders from Northern Ireland, the Channel Islands, or the Isle of Man.
PALLET DELIVERIES
All pallet deliveries are free of charge. To arrange a pallet order or discuss a wholesale shipment, email wholesale@globalticltd.co.uk.
-
Payment
Payment security is a critical aspect of running an online store, as it ensures that customers' sensitive information is protected during transactions. One widely recognized standard for payment security is the Payment Card Industry Data Security Standard (PCI DSS).
Globalticltd.co.uk, an online store, has implemented PCI DSS as a means of ensuring payment security. This means that the company has implemented a set of security requirements that apply to all merchants who accept credit card payments.
PCI DSS requirements include measures such as maintaining secure networks, encrypting data, and implementing access controls. For example, Globalticltd.co.uk would need to use strong encryption when transmitting sensitive data such as credit card numbers over the internet, and ensure that only authorized individuals have access to customer data.
By using PCI DSS, Globalticltd.co.uk is able to assure its customers that their payment information is being handled securely. Additionally, the company is able to protect itself from potential financial and reputational damage that could result from a data breach or other security incident.
Overall, payment security is crucial for any online store, and PCI DSS provides a standardized framework for ensuring that customers' sensitive information is protected. Globalticltd.co.uk's use of this standard is a strong indication of its commitment to ensuring a safe and secure shopping experience for its customers.
-
Contact Us
